Cancellation & Return Policy

Cancellation & Return Policy

At Tru Pahadi, we take great care in delivering quality, natural products. Due to the nature of our items (edible and perishable), we maintain a strict cancellation and return policy.

Cancellations:

  • You may cancel your order only before it is shipped.
  • Once shipped, the order cannot be cancelled under any circumstance.

Returns & Refunds:

  • We do not accept returns on any products due to food safety and hygiene concerns.

  • If you receive a damaged or incorrect item, please contact us within 24 hours of delivery with photos and order details. We will review and resolve such cases at our discretion.

We appreciate your understanding and your support in helping us maintain quality and sustainability.